Frequently Asked Questions
Everything you need to know about shopping with CHERRY
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your process and receive a prepaid shipping label.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options via Klarna and Afterpay.
Are CHERRY products ethically sourced?
Yes, we pride ourselves on working exclusively with certified factories that ensure fair wages and safe working conditions for all garment workers.
Can I change or cancel my order after it's been placed?
Since we process orders quickly, you have a 60-minute window after checkout to modify or cancel your order by contacting our support team.